"Learn from your failure, and get success" is an old mantra .. The improvised version is --
"Learn from other's success, and be successful !!!"
The whole industry seems to be be following the new mantra... however, one should be very careful in learning the success mantras from others.. because what works for someone, may not work for everyone ;)
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Monday, December 22, 2008
Thursday, December 11, 2008
Do Not Disturb !!!
After much fun with not-so-friendly calls with very friendly voices, my patience timed out, and I thought of registering my cell number with Do-Not-Disturb service from Vodafone.
One fine query to google gave me the page where I got the information about Do-Not-Disturb Service. I had multiple options to do that --
o1- Register my number online
o2- SMS
o3- call up some tollfree number of 4 digit
Ofcourse the best option was 'o3' for obvious reasons. So I called up. Again a sweet voice turned up the other side... And I told her my requirement. She said it can be done after confirming a few things from me. Then she said it will take atleast 45 days to register my number for this service... I was shocked to hear that. In such a jet age, how can this be possible. Well, she explained me, that they will circulate my number all over india, and thats how it works. Ofcourse her logic didnt satisfy my reasoning, but I stayed quite. I wanted to quickly get over with this.
Then she explained me, if I ever want to deregister with it, I will have to wait for another 90 days for it, and then it will take another 45 days for me to deregister :)) .. The fun was just starting...
Well there was more to it. She said, even after registering, if I get a unwanted call, I will need to give that number to Vodafone people, and it will take another 20 days for me to stop getting calls from that number .......... :)
I said ok, please go ahead and populate my number all over india, and register me for all possible junk calls...
She finally said - "Ok, Mr. Maneesh. Congratulations !! Now you will not get any promotional calls/ unwanted calls from various people", and I said "Thank You very much" ..
She then said "Mr. Maneesh I understand you are a very valuable customer to us, and we have this offer particularly for you from vodafone .......................................................... " I was shocked, and told her .. Mam, I have just registered my phone number for no promotional calls, and you are just giving me another promotion.... what kind of quality you have ? ...
Oh! It was so much of fun, but I still do wonder..... Do people really understand the meaning of any service ?
One fine query to google gave me the page where I got the information about Do-Not-Disturb Service. I had multiple options to do that --
o1- Register my number online
o2- SMS
o3- call up some tollfree number of 4 digit
Ofcourse the best option was 'o3' for obvious reasons. So I called up. Again a sweet voice turned up the other side... And I told her my requirement. She said it can be done after confirming a few things from me. Then she said it will take atleast 45 days to register my number for this service... I was shocked to hear that. In such a jet age, how can this be possible. Well, she explained me, that they will circulate my number all over india, and thats how it works. Ofcourse her logic didnt satisfy my reasoning, but I stayed quite. I wanted to quickly get over with this.
Then she explained me, if I ever want to deregister with it, I will have to wait for another 90 days for it, and then it will take another 45 days for me to deregister :)) .. The fun was just starting...
Well there was more to it. She said, even after registering, if I get a unwanted call, I will need to give that number to Vodafone people, and it will take another 20 days for me to stop getting calls from that number .......... :)
I said ok, please go ahead and populate my number all over india, and register me for all possible junk calls...
She finally said - "Ok, Mr. Maneesh. Congratulations !! Now you will not get any promotional calls/ unwanted calls from various people", and I said "Thank You very much" ..
She then said "Mr. Maneesh I understand you are a very valuable customer to us, and we have this offer particularly for you from vodafone .......................................................... " I was shocked, and told her .. Mam, I have just registered my phone number for no promotional calls, and you are just giving me another promotion.... what kind of quality you have ? ...
Oh! It was so much of fun, but I still do wonder..... Do people really understand the meaning of any service ?
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